Indeed, like any electronic device, the elementary components can wear out and eventually break down. It is possible that your Turtle Beach headset won't turn on because a component is faulty. How to solve the problem if despite everything your Turtle Beach headset no longer works? You will then need to call a external service. If nothing helps, unfortunately the problem most certainly comes from a hardware failure. Once the procedure for resetting your console is complete and correctly carried out, then repair your Turtle Beach headset to the latter. This manipulation allows you to eliminate malfunctions that may interfere with the connection between the console and the Turtle Beach headset. You will find the manipulation related to your model on the corresponding user manual or on the internet. If your Turtle Beach headset doesn't work properly, but it turns on, the problem may be caused by a connection fault between headset and console. Reset the console and re-pair the headset You may need to pair it to your console again. If the procedure worked, then try to turn your headset back on. If the procedure does not start, then retry the operation from the beginning. The audio hub should then prompt you to update headset.Hold the button Superhuman Hearing™ and connect the other part of the USB cable to a USB port on your computer (Windows or MacOS).Download and/or open the app Turtle Beach Audio Hub on PC.To put power off your Turtle Beach headset.To apply the firmware update to your Turtle Beach headset, do the following: In addition, it also restarts the system and therefore removes any minor malfunctions and errors that may be the cause of the problem with your headset. This downloads the latest firmware version which may contain a bug fix. When your Turtle Beach headset no longer works properly, then proceed to an accessory update. Whether the procedure worked or not, you will then have to try to update the Turtle Beach headset to prevent the bug from happening again. Start the headset again by pressing the power button.įor earlier or different editions of headsets, refer to the user manual to find the reset procedure.įollowing the procedure, if the LED remains red or the headset still does not turn on again, try to repeat the operation.The headphones and lights turn off to perform the reset.Simultaneously press the buttons Bluetooth et Fashion.To reset the Turtle Beach Stealth 700 headset :. ![]() Re-pair the headset to the PlayStation or Xbox.Then press the headset's power button to turn it back on.The helmet switches off completely and proceeds to the Reset.Simultaneously press the buttons Connect et Fashion. ![]()
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